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Subscribe for a care plan today to receive discounts on plumbing and breakdowns.
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Our care plans explained
Air Source Heat Pump including Air conditioning units Plan
To maintain your warranty or guarantee, you must make sure your renewable technology (air source or ground source) is in good working order. The best way to ensure this is with an annual service. Our MCS-approved engineers have a wealth of expertise in servicing and maintaining various heat pumps.
It’s paramount to protect your investment in renewable technology that any problems are identified earlier.
During the annual service, our engineers will be able to identify potential issues and potentially prevent a much
larger and more expensive repair.
Boiler Service with Unvented Hot Water Tank Plan
Our boiler care plans aim to give you complete peace of mind for when you need it most. We know that your heating system isn’t just for keeping your family warm, it’s for hot showers, drying your washing and making your house a cosy home.
Boiler Service Plan not including Hot Water Tank
We will service your boiler every year to ensure that it’s working safely and efficiently. Regular servicing allows our engineers to spot any small wear and tear before it becomes a bigger issue.
Keeping your boiler running efficiently means it uses less energy, helping to keep those energy bills lower.
Landlord CP12 Plan including Boiler Service
Our agreement is with the landlord so all of our communication will be with them and not the tenant. Once the annual service has been completed, both the tenant and the landlord will receive a copy of the CP12 certificate.
In the event any faults are identified or further work is required, authorisation will be requested directly from the landlord.
What's included
- An annual service for the appliance in question on the plan.
- Service items which need replacing during service of the appliance including gaskets, seals, o rings, washers.
- Bleed and test all radiators
- Check all pipework for leaks
- Provide recommendations on system improvements and upgrades
What's not included
- Breakdown or faults (However a 10% discount applied as a service plan customer).
- Failed components such as fans, heat exchangers, water carrying components and gas carrying components
- Electrical failures such as printed circuit boards or any items which has caused the appliance to become faulty or breakdown.
Mark responded promptly to my online query, and communication was always good. He did a very thorough annual boiler service for us yesterday. I highly recommend him.
Esme Westcott
Highly recommend! Precise diagnostic to the problem with a timely repair. Friendly and professional.
Lily McDonnell
Annual boiler service – Helped us identify a problem with the system. Professional and reliable.
Julian Robins
We were very pleased with the comprehensive and efficient service provided and look forward to an annual visit.
Judy Cresswell
Mark did a lovely job! Honest, professional & tidy. We wouldn’t go to anyone else!
Sarah Tapley
Mark did a great job at fitting our new thermostats and providing a full service on our boiler and water tank. Would highly recommend
Zoe Lawson
Great Professional service by Mark at JMR. They carried out a boiler service with replacement hear exchanger. As well as my Landlord gas safe cert.
James Ford
I asked JMR to quote for a new boiler system and to relocate where the boiler would be placed at my home. From the initial meeting through to completion, the service provided was 5 star. I cannot recommend JMR highly enough. I will certainly be using their services going forward.
Steve Boland